Examiners

Shingo Examiners are experienced professionals trained in the Shingo Model™ and assessment methodology. Serving as part of a diverse, collaborative team, they deliver valuable, actionable feedback based on years of operational leadership and continuous improvement expertise — helping organizations identify opportunities and celebrate successes.


Marianela Alfaro headshot.

Marianela Alfaro

Business Excellence Leader | Hologic, Costa Rica

Daniel Amezquita headshot.

Daniel Amezquita

Global VP of Operational Excellence | Generac Power Systems

Larry Anderson headshot.
Examiner Team Lead

Larry Anderson

Certified Facilitator | GBMP Consulting Group

Mark Baker headshot.

Mark Baker

Adjunct Professor | University of Tennessee

Shaun Barker headshot.
Examiner Executive Committee Shingo Staff

Shaun Barker

Assistant Executive Director | Shingo Institute

Peter Barnett headshot.

Peter Barnett

Dir of Ex Education | Shingo

Jorge Barron headshot.

Jorge Barron

SVP Enterprise Operations and Systems Solutions | Elevance Health

Terry Bates headshot.

Terry Bates

BES SBU Leader | Barnes Aerospace

Bryan Bergsma headshot.
Examiner Team Lead

Bryan Bergsma

Senior Research Scientist | Lockheed Martin Aeronautics

Glenn Bodinson headshot.

Glenn Bodinson

Principal | BaldrigeCoach, Inc.

Tolan Brown headshot.

Tolan Brown

VP - Supply Chain | O.C. Tanner Company

Suzy Burdge headshot.
Examiner Executive Committee

Suzy Burdge

Principal Consultant | OpEx Innovators, LLC

Drew Butler headshot.
Examiner Team Lead

Drew Butler

Operational Excellence | HKPO

Chris Butterworth headshot.

Chris Butterworth

Shingo Faculty Fellow | CB Enterprise Excellence

Douglas Carlberg headshot.

Douglas Carlberg

President | Carlberg Consulting Group, LLC

Randy Cook headshot.
Examiner Team Lead

Randy Cook

Consultant | Self-employed

Michelle Cooper headshot.

Michelle Cooper

Sr Innovation & Automation Mgr | WestRock

Virginia Cosgriff headshot.

Virginia Cosgriff

Operational Excellence Strategy & Deployment Leader | Mcgough Construction

Joseph Coster headshot.

Joseph Coster

President | Iron Crafters Security Products, Inc.

Robert Crotty headshot.
Examiner Team Lead

Robert Crotty

AVP Capital Productivity and Strategy | HCA Healthcare

Douglas Dawson headshot.

Douglas Dawson

Founder, Managing Director | Leg Up Solutions LLC

Brian Decker headshot.

Brian Decker

Sr. Process Engineer | Moog Medical

Joanne Deys headshot.
Examiner Team Lead

Joanne Deys

Executive VP, Strategic Partnering/President | Ozgene Pty Ltd / Ozgene LLC & VCS

Roger Echeverria headshot.

Roger Echeverria

Partner, Excellence Consulting | Grupo PXS

Alfonso Felix headshot.

Alfonso Felix

Gerente De Planta | Borgwarner

Gloria Fernández headshot.

Gloria Fernández

IMS & Opex Leader | INNODESC

Luis Flores headshot.

Luis Flores

Director of Operational Excellence | Legrand

Jeff Fuchs headshot.

Jeff Fuchs

President | Neovista Consulting, LLC

Iván Gabino headshot.

Iván Gabino

Management Consultant | Tapia Brothers Co.

Chris Gaby headshot.

Chris Gaby

Regional Lead - Global OPEX Team | Flowserve

Jim Garrick headshot.
Examiner Team Lead

Jim Garrick

Partner | Maxability LLC

Travis Gerritsen headshot.
Examiner Team Lead

Travis Gerritsen

Program Manager, Engineering Manager | Bae Systems

Abel Gomez headshot.
Examiner Executive Committee

Abel Gomez

Executive Director | Opex Academy

Oscar Gonzalez headshot.

Oscar Gonzalez

Senior Consultant | KTD Consulting Group

Kirstin Graham headshot.

Kirstin Graham

Principal Assessor | BHP Mitsubishi Alliance (BMA)

Kayhan Guceli headshot.

Kayhan Guceli

General Manager | Mediterranean Conservation Society

Bruce Hamilton headshot.

Bruce Hamilton

Senior Advisor | GBMP Consulting Group

Lawrence Hamilton headshot.

Lawrence Hamilton

Regional OpEx/ LSS Director | Jabil

Abdelhakeem Hammad headshot.

Abdelhakeem Hammad

Ceo | Xi Horizons Consulting

Joe Healy headshot.

Joe Healy

Senior Director, Operational Excellence | Johnson And Johnson

Tyson Heaton headshot.

Tyson Heaton

Senior Director | Lean Enterprise Institute

Patricia Heatwole headshot.
Examiner Team Lead

Patricia Heatwole

Operational Excellence Manager | Senior Metal Bellows

Eilish Henry headshot.
Examiner Executive Committee

Eilish Henry

Director | SISU Consulting Group

Juan V. Hernandez headshot.

Juan V. Hernandez

Continuous Improvement Manager | Hollister Incorporated

Brendan Hindle headshot.

Brendan Hindle

Chief Operations Officer | Texecom

Nathan Holt headshot.

Nathan Holt

Founder | UP

Marshall Hooper headshot.

Marshall Hooper

Vice President of People & Culture | Bullfrog Spas

David Humble headshot.

David Humble

Vice President | Southwest Key Programs

Rob Hunt headshot.

Rob Hunt

Director of Lean Practices USA | Lean Focus

Juan Carlos Ituarte headshot.
Examiner Team Lead

Juan Carlos Ituarte

Director | Advitria

Ted Iverson headshot.
Examiner Team Lead

Ted Iverson

Managing Director | ICG

Morgan Jones headshot.

Morgan Jones

Founder and Lead Coach | Independent Consultant

Seán Kelly headshot.

Seán Kelly

Global Program Manager | Abbott Core Diagnostics

John Kim headshot.

John Kim

Vice President, Global Lean and OpEx | Bio-Rad Laboratories

Michael Krebs headshot.

Michael Krebs

Director, CI | Quest Diagnostics

Eric Lail headshot.

Eric Lail

Business Consultant | Croixstone Consulting Firm

Gregory Laufer headshot.

Gregory Laufer

Chief Operations Officer | Hypercomp Engineering Inc.

Santiago Londono headshot.

Santiago Londono

Sr Director VES Lean | Hach

Robert Lopez headshot.

Robert Lopez

Operational Excellence/Process Improvement Leader | Medline Industries Inc.

Dale Lucht headshot.
Examiner Team Lead

Dale Lucht

Master Coach (retired) | Discover Financial Services (retired)

Michelle Lue-Reid headshot.
Examiner Team Lead

Michelle Lue-Reid

Chief Transformation Officer | Independent Consultant

Brent Lyon headshot.
Examiner Team Lead

Brent Lyon

Professor of Practice | Texas A&M University

Laszlo Magyar headshot.

Laszlo Magyar

VP, Global Operational Excellence | Entegris, Inc.

Mike Martyn headshot.

Mike Martyn

President | SISU Consulting Group

Oscar Mayet headshot.

Oscar Mayet

Global Director, Continuous Improvement/Lean & Industrial Engineering | HBI

Jorge Francisco Mejía Coba headshot.

Jorge Francisco Mejía Coba

Managing Director | CEC Corporation

Carlos Monjaras headshot.

Carlos Monjaras

NAMER Supplier Quality Manager | NCR Corporation

Stephen Newlon headshot.

Stephen Newlon

Sr. Manager, Continuous Improvement | Xylem Inc.

Steve Nicoll headshot.

Steve Nicoll

Business Excellence Coach | The Manufacturing Institute

Kieran Noonan headshot.

Kieran Noonan

Global Operations and Global Operational Excellence | Abbott

Nancy Nouaimeh headshot.

Nancy Nouaimeh

Founder and Managing Director | XcelliUm Management Consultancy Ltd

William Nusbaum headshot.
Examiner Team Lead

William Nusbaum

Retired

Michael O’Connor headshot.

Michael O’Connor

Jose Luis Ordorica Hodgers headshot.

Jose Luis Ordorica Hodgers

Senior Consultant AM Manufacturing Excellence | Continental Automotive GmbH

Teodoro Ortiz headshot.

Teodoro Ortiz

Head of Regional Opex Academy Americas | Mahle Corporation

Jo Ann Pabst headshot.
Shingo Staff

Jo Ann Pabst

Research Director | Shingo Institute

Shana Padgett headshot.

Shana Padgett

Chief Executive Officer | Value Capture LLC

Gary Peterson headshot.

Gary Peterson

Executive Vice President, Supply Chain & Production | O.C. Tanner Company

Tim Pettry headshot.
Examiner Team Lead

Tim Pettry

Senior Advisor, Continuous Improvement | Cleveland Clinic Akron General

Marcial Portillo headshot.

Marcial Portillo

Regional Lean and CI manager | Spirax Sarco, Inc.

Eleazar Puente-Rivera headshot.

Eleazar Puente-Rivera

Professor of Industrial Engineering | ITESM Campus Leon

John Quirke headshot.

John Quirke

Partner | S A Partners LLP

Didier Rabino headshot.

Didier Rabino

VP Operations | Value Capture LLC

Jennifer Ralston headshot.

Jennifer Ralston

Chief Executive Officer | HKPO

Francisco Ramirez headshot.

Francisco Ramirez

Executive Director | Lensys Training Center

Rachel Regan headshot.

Rachel Regan

Executive Director-Events | Lean Enterprise Institute

Ricardo Ruiz headshot.

Ricardo Ruiz

Operations Director | Opex Academy

Lizett Ruiz Herrera headshot.

Lizett Ruiz Herrera

Sr Manager PPI Business System | Thermo Fisher Scientific Tijuana

Deanna Russell headshot.

Deanna Russell

Structured Problem Solving Coach | Pendaran, Inc.

Mike Santarelli headshot.

Mike Santarelli

Quality & Lean Manager | Munters

Steve Savage headshot.

Steve Savage

Chief Operations Officer | AIS

John Schmitzer headshot.

John Schmitzer

Operational Excellence Manager | Smurfit Westrock

Ken Segel headshot.

Ken Segel

Chief Relationship Officer | Value Capture LLC

Armando Raul Serrano Felix headshot.

Armando Raul Serrano Felix

Lean Sensei Six Sigma Master Black Belt Advisor | Armando Serrano LLC

David Siebert headshot.
Examiner Executive Committee

David Siebert

Vice President | O.C. Tanner Company

Guillem Sivecas headshot.

Guillem Sivecas

Senior Expert | Mckinsey & Company

Thom Smith headshot.
Examiner Team Lead

Thom Smith

Continuous Improvement Manager | Reynolds Consumer Products

Ken Snyder headshot.
Shingo Staff

Ken Snyder

Executive Director | Shingo Institute

Matthew Spahn headshot.

Matthew Spahn

Managing Director | The TCW Group, Inc

Terry Spalding headshot.
Examiner Team Lead

Terry Spalding

Lean Facilitator & CI Champion | Association for Manufacturing Excellence (AME)

Skip Steward headshot.

Skip Steward

VP and Chief Improvement Officer | Baptist Memorial Health Care Corporation

Ted Stutz headshot.
Examiner Executive Committee

Ted Stutz

VP of Quality & Operations | Mesa Energy Systems

Peter Sussex headshot.

Peter Sussex

Operational Excellence Global Shingo Leader | Ipsen Biopharm, Wrexham

Tim Suydam headshot.
Examiner Team Lead

Tim Suydam

Vice President, Carbonate Manufacturing | FuelCell Energy

Bruce Thompson headshot.

Bruce Thompson

Prinipal | SLT

Paul Todd headshot.
Examiner Team Lead

Paul Todd

Group Manager, Operational Excellence | Georgia Tech - Enterprise Innovation Institute

Hung Tran headshot.

Hung Tran

SR SCRIPPS MGMT SYS FACILITATOR | Scripps Health

Nathan Trone headshot.

Nathan Trone

Director of Manufacturing | Capstone Nutrition

Ravi Uppal headshot.

Ravi Uppal

Sr. Manager, AIML Process Engineering | Apple Inc.

Arne Vogt headshot.

Arne Vogt

Chief Operations Officer | Vitesse Systems

Carlos Waldo headshot.

Carlos Waldo

Advanced Manufacturing Director | Mabe Mpt

Pat Wardwell headshot.

Pat Wardwell

retired | GBMP Consulting Group

Paul Waterman headshot.

Paul Waterman

Vice President Manufacturing | FLEXcon

Clay Wilker headshot.
Examiner Team Lead

Clay Wilker

Director, Continuous Improvement, Digital Transformation | Northrop Grumman

Jeremy Williams headshot.

Jeremy Williams

General Manager - Services Quality | GE Vernova

John Wilson headshot.

John Wilson

Cardiology Business Optimization Manager | Boston Scientific

Ken Wrobel headshot.

Ken Wrobel

Operational Excellence and Quality Systems Consultant | Ken Wrobel - Lean Consulting

Howard Wu headshot.

Howard Wu

Dir, Opex | BioReference Laboratories

Helen Zak headshot.
Shingo Staff

Helen Zak

Research Director | Shingo Institute