Examiners
Shingo Examiners are experienced professionals trained in the Shingo Model™ and assessment methodology. Serving as part of a diverse, collaborative team, they deliver valuable, actionable feedback based on years of operational leadership and continuous improvement expertise — helping organizations identify opportunities and celebrate successes.

Marianela Alfaro
Business Excellence Leader | Hologic, Costa Rica

Daniel Amezquita
Global VP of Operational Excellence | Generac Power Systems

Larry Anderson
Certified Facilitator | GBMP Consulting Group

Mark Baker
Adjunct Professor | University of Tennessee

Shaun Barker
Assistant Executive Director | Shingo Institute

Peter Barnett
Dir of Ex Education | Shingo

Jorge Barron
SVP Enterprise Operations and Systems Solutions | Elevance Health

Terry Bates
BES SBU Leader | Barnes Aerospace

Bryan Bergsma
Senior Research Scientist | Lockheed Martin Aeronautics

Glenn Bodinson
Principal | BaldrigeCoach, Inc.

Tolan Brown
VP - Supply Chain | O.C. Tanner Company

Suzy Burdge
Principal Consultant | OpEx Innovators, LLC

Drew Butler
Operational Excellence | HKPO

Chris Butterworth
Shingo Faculty Fellow | CB Enterprise Excellence

Douglas Carlberg
President | Carlberg Consulting Group, LLC

Randy Cook
Consultant | Self-employed

Michelle Cooper
Sr Innovation & Automation Mgr | WestRock

Virginia Cosgriff
Operational Excellence Strategy & Deployment Leader | Mcgough Construction

Joseph Coster
President | Iron Crafters Security Products, Inc.

Robert Crotty
AVP Capital Productivity and Strategy | HCA Healthcare

Douglas Dawson
Founder, Managing Director | Leg Up Solutions LLC

Brian Decker
Sr. Process Engineer | Moog Medical

Joanne Deys
Executive VP, Strategic Partnering/President | Ozgene Pty Ltd / Ozgene LLC & VCS

Roger Echeverria
Partner, Excellence Consulting | Grupo PXS

Alfonso Felix
Gerente De Planta | Borgwarner

Gloria Fernández
IMS & Opex Leader | INNODESC

Luis Flores
Director of Operational Excellence | Legrand

Jeff Fuchs
President | Neovista Consulting, LLC

Iván Gabino
Management Consultant | Tapia Brothers Co.

Chris Gaby
Regional Lead - Global OPEX Team | Flowserve

Jim Garrick
Partner | Maxability LLC

Travis Gerritsen
Program Manager, Engineering Manager | Bae Systems

Abel Gomez
Executive Director | Opex Academy

Oscar Gonzalez
Senior Consultant | KTD Consulting Group

Kirstin Graham
Principal Assessor | BHP Mitsubishi Alliance (BMA)

Kayhan Guceli
General Manager | Mediterranean Conservation Society

Bruce Hamilton
Senior Advisor | GBMP Consulting Group

Lawrence Hamilton
Regional OpEx/ LSS Director | Jabil

Abdelhakeem Hammad
Ceo | Xi Horizons Consulting

Joe Healy
Senior Director, Operational Excellence | Johnson And Johnson

Tyson Heaton
Senior Director | Lean Enterprise Institute

Patricia Heatwole
Operational Excellence Manager | Senior Metal Bellows

Eilish Henry
Director | SISU Consulting Group

Juan V. Hernandez
Continuous Improvement Manager | Hollister Incorporated

Brendan Hindle
Chief Operations Officer | Texecom

Nathan Holt
Founder | UP

Marshall Hooper
Vice President of People & Culture | Bullfrog Spas

David Humble
Vice President | Southwest Key Programs

Rob Hunt
Director of Lean Practices USA | Lean Focus

Juan Carlos Ituarte
Director | Advitria

Ted Iverson
Managing Director | ICG

Morgan Jones
Founder and Lead Coach | Independent Consultant

Seán Kelly
Global Program Manager | Abbott Core Diagnostics

John Kim
Vice President, Global Lean and OpEx | Bio-Rad Laboratories

Michael Krebs
Director, CI | Quest Diagnostics

Eric Lail
Business Consultant | Croixstone Consulting Firm

Gregory Laufer
Chief Operations Officer | Hypercomp Engineering Inc.

Santiago Londono
Sr Director VES Lean | Hach

Robert Lopez
Operational Excellence/Process Improvement Leader | Medline Industries Inc.

Dale Lucht
Master Coach (retired) | Discover Financial Services (retired)

Michelle Lue-Reid
Chief Transformation Officer | Independent Consultant

Brent Lyon
Professor of Practice | Texas A&M University

Laszlo Magyar
VP, Global Operational Excellence | Entegris, Inc.

Mike Martyn
President | SISU Consulting Group

Oscar Mayet
Global Director, Continuous Improvement/Lean & Industrial Engineering | HBI

Jorge Francisco Mejía Coba
Managing Director | CEC Corporation

Carlos Monjaras
NAMER Supplier Quality Manager | NCR Corporation

Stephen Newlon
Sr. Manager, Continuous Improvement | Xylem Inc.

Steve Nicoll
Business Excellence Coach | The Manufacturing Institute

Kieran Noonan
Global Operations and Global Operational Excellence | Abbott

Nancy Nouaimeh
Founder and Managing Director | XcelliUm Management Consultancy Ltd

William Nusbaum
Retired

Michael O’Connor

Jose Luis Ordorica Hodgers
Senior Consultant AM Manufacturing Excellence | Continental Automotive GmbH

Teodoro Ortiz
Head of Regional Opex Academy Americas | Mahle Corporation

Jo Ann Pabst
Research Director | Shingo Institute

Shana Padgett
Chief Executive Officer | Value Capture LLC

Gary Peterson
Executive Vice President, Supply Chain & Production | O.C. Tanner Company

Tim Pettry
Senior Advisor, Continuous Improvement | Cleveland Clinic Akron General

Marcial Portillo
Regional Lean and CI manager | Spirax Sarco, Inc.

Eleazar Puente-Rivera
Professor of Industrial Engineering | ITESM Campus Leon

John Quirke
Partner | S A Partners LLP

Didier Rabino
VP Operations | Value Capture LLC

Jennifer Ralston
Chief Executive Officer | HKPO

Francisco Ramirez
Executive Director | Lensys Training Center

Rachel Regan
Executive Director-Events | Lean Enterprise Institute

Ricardo Ruiz
Operations Director | Opex Academy

Lizett Ruiz Herrera
Sr Manager PPI Business System | Thermo Fisher Scientific Tijuana

Deanna Russell
Structured Problem Solving Coach | Pendaran, Inc.

Mike Santarelli
Quality & Lean Manager | Munters

Steve Savage
Chief Operations Officer | AIS

John Schmitzer
Operational Excellence Manager | Smurfit Westrock

Ken Segel
Chief Relationship Officer | Value Capture LLC

Armando Raul Serrano Felix
Lean Sensei Six Sigma Master Black Belt Advisor | Armando Serrano LLC

David Siebert
Vice President | O.C. Tanner Company

Guillem Sivecas
Senior Expert | Mckinsey & Company

Thom Smith
Continuous Improvement Manager | Reynolds Consumer Products

Ken Snyder
Executive Director | Shingo Institute

Matthew Spahn
Managing Director | The TCW Group, Inc

Terry Spalding
Lean Facilitator & CI Champion | Association for Manufacturing Excellence (AME)

Skip Steward
VP and Chief Improvement Officer | Baptist Memorial Health Care Corporation

Ted Stutz
VP of Quality & Operations | Mesa Energy Systems

Peter Sussex
Operational Excellence Global Shingo Leader | Ipsen Biopharm, Wrexham

Tim Suydam
Vice President, Carbonate Manufacturing | FuelCell Energy

Bruce Thompson
Prinipal | SLT

Paul Todd
Group Manager, Operational Excellence | Georgia Tech - Enterprise Innovation Institute

Hung Tran
SR SCRIPPS MGMT SYS FACILITATOR | Scripps Health

Nathan Trone
Director of Manufacturing | Capstone Nutrition

Ravi Uppal
Sr. Manager, AIML Process Engineering | Apple Inc.

Arne Vogt
Chief Operations Officer | Vitesse Systems

Carlos Waldo
Advanced Manufacturing Director | Mabe Mpt

Pat Wardwell
retired | GBMP Consulting Group

Paul Waterman
Vice President Manufacturing | FLEXcon

Clay Wilker
Director, Continuous Improvement, Digital Transformation | Northrop Grumman

Jeremy Williams
General Manager - Services Quality | GE Vernova

John Wilson
Cardiology Business Optimization Manager | Boston Scientific

Ken Wrobel
Operational Excellence and Quality Systems Consultant | Ken Wrobel - Lean Consulting

Howard Wu
Dir, Opex | BioReference Laboratories

Helen Zak
Research Director | Shingo Institute