Examiners

Shingo Examiners are experienced professionals trained in the Shingo Model™ and assessment methodology. Serving as part of a diverse, collaborative team, they deliver valuable, actionable feedback based on years of operational leadership and continuous improvement expertise — helping organizations identify opportunities and celebrate successes.


Marianela Alfaro headshot.

Marianela Alfaro

Business Excellence Leader | Hologic, Costa Rica

Daniel Amezquita headshot.

Daniel Amezquita

Global VP of Operational Excellence | Generac Power Systems

Larry Anderson headshot.
Examiner Team Lead

Larry Anderson

Certified Facilitator | GBMP Consulting Group

Shaun Barker headshot.
Examiner Executive Committee Shingo Staff

Shaun Barker

Assistant Executive Director | Shingo Institute

Peter Barnett headshot.

Peter Barnett

Dir of Ex Education | Shingo

Jorge Barron headshot.

Jorge Barron

SVP Enterprise Operations and Systems Solutions | Elevance Health

Terry Bates headshot.

Terry Bates

BES SBU Leader | Barnes Aerospace

Bryan Bergsma headshot.
Examiner Team Lead

Bryan Bergsma

Senior Research Scientist | Lockheed Martin Aeronautics

Glenn Bodinson headshot.

Glenn Bodinson

Principal | BaldrigeCoach, Inc.

Tolan Brown headshot.

Tolan Brown

VP - Supply Chain | O.C. Tanner Company

Suzy Burdge headshot.
Examiner Executive Committee

Suzy Burdge

Principal Consultant | OpEx Innovators, LLC

Drew Butler headshot.
Examiner Team Lead

Drew Butler

Operational Excellence | HKPO

Douglas Carlberg headshot.

Douglas Carlberg

President | Carlberg Consulting Group, LLC

Michelle Cooper headshot.

Michelle Cooper

Sr Innovation & Automation Mgr | WestRock

Virginia Cosgriff headshot.

Virginia Cosgriff

Operational Excellence Strategy & Deployment Leader | Mcgough Construction

Joseph Coster headshot.

Joseph Coster

President | Iron Crafters Security Products, Inc.

Robert Crotty headshot.
Examiner Team Lead

Robert Crotty

AVP Capital Productivity and Strategy | HCA Healthcare

Douglas Dawson headshot.

Douglas Dawson

Founder, Managing Director | Leg Up Solutions LLC

Brian Decker headshot.

Brian Decker

Sr. Process Engineer | Moog Medical

Joanne Deys headshot.
Examiner Team Lead

Joanne Deys

Executive VP, Strategic Partnering/President | Ozgene Pty Ltd / Ozgene LLC & VCS

George Donaldson headshot.

George Donaldson

Leadership and Enterprise Excellence Coach | Manufacturers Network

Roger Echeverria headshot.

Roger Echeverria

Partner, Excellence Consulting | Grupo PXS

Alfonso Felix headshot.

Alfonso Felix

Gerente De Planta | Borgwarner

Gloria Fernández headshot.

Gloria Fernández

IMS & Opex Leader | INNODESC

Luis Flores headshot.

Luis Flores

Director of Operational Excellence | Legrand

Jeff Fuchs headshot.

Jeff Fuchs

President | Neovista Consulting, LLC

Iván Gabino headshot.

Iván Gabino

Management Consultant | Tapia Brothers Co.

Chris Gaby headshot.

Chris Gaby

Regional Lead - Global OPEX Team | Flowserve

Jim Garrick headshot.
Examiner Team Lead

Jim Garrick

Partner | Maxability LLC

Travis Gerritsen headshot.
Examiner Team Lead

Travis Gerritsen

Program Manager, Engineering Manager | Bae Systems

Abel Gomez headshot.
Examiner Executive Committee

Abel Gomez

Executive Director | Opex Academy

Oscar Gonzalez headshot.

Oscar Gonzalez

Senior Consultant | KTD Consulting Group

Kirstin Graham headshot.

Kirstin Graham

Principal Assessor | BHP Mitsubishi Alliance (BMA)

Kayhan Guceli headshot.

Kayhan Guceli

General Manager | Mediterranean Conservation Society

Bruce Hamilton headshot.

Bruce Hamilton

Senior Advisor | GBMP Consulting Group

Lawrence Hamilton headshot.

Lawrence Hamilton

Regional OpEx/ LSS Director | Jabil

Abdelhakeem Hammad headshot.

Abdelhakeem Hammad

Ceo | Xi Horizons Consulting

Joe Healy headshot.

Joe Healy

Senior Director, Operational Excellence | Johnson And Johnson

Tyson Heaton headshot.

Tyson Heaton

Senior Director | Lean Enterprise Institute

Patricia Heatwole headshot.
Examiner Team Lead

Patricia Heatwole

Operational Excellence Manager | Senior Metal Bellows

Eilish Henry headshot.
Examiner Executive Committee

Eilish Henry

Director | SISU Consulting Group

Juan V. Hernandez headshot.

Juan V. Hernandez

Continuous Improvement Manager | Hollister Incorporated

Brendan Hindle headshot.

Brendan Hindle

Chief Operations Officer | Texecom

Nathan Holt headshot.

Nathan Holt

Founder | UP

Marshall Hooper headshot.

Marshall Hooper

Vice President of People & Culture | Bullfrog Spas

David Humble headshot.

David Humble

Vice President | Southwest Key Programs

Rob Hunt headshot.

Rob Hunt

Director of Lean Practices USA | Lean Focus

Juan Carlos Ituarte headshot.
Examiner Team Lead

Juan Carlos Ituarte

Director | Advitria

Ted Iverson headshot.
Examiner Team Lead

Ted Iverson

Managing Director | ICG

Morgan Jones headshot.

Morgan Jones

Founder and Lead Coach | Independent Consultant

Seán Kelly headshot.

Seán Kelly

Global Program Manager | Abbott Core Diagnostics

John Kim headshot.

John Kim

Vice President, Global Lean and OpEx | Bio-Rad Laboratories

Michael Krebs headshot.

Michael Krebs

Director, CI | Quest Diagnostics

Eric Lail headshot.

Eric Lail

Business Consultant | Croixstone Consulting Firm

Gregory Laufer headshot.

Gregory Laufer

Chief Operations Officer | Hypercomp Engineering Inc.

Santiago Londono headshot.

Santiago Londono

Sr Director VES Lean | Hach

Robert Lopez headshot.

Robert Lopez

Operational Excellence/Process Improvement Leader | Medline Industries Inc.

Dale Lucht headshot.
Examiner Team Lead

Dale Lucht

Master Coach (retired) | Discover Financial Services (retired)

Michelle Lue-Reid headshot.
Examiner Team Lead

Michelle Lue-Reid

Chief Transformation Officer | Independent Consultant

Brent Lyon headshot.
Examiner Team Lead

Brent Lyon

Professor of Practice | Texas A&M University

Laszlo Magyar headshot.

Laszlo Magyar

VP, Global Operational Excellence | Entegris, Inc.

Mike Martyn headshot.

Mike Martyn

President | SISU Consulting Group

Oscar Mayet headshot.

Oscar Mayet

Global Director, Continuous Improvement/Lean & Industrial Engineering | HBI

Jorge Francisco Mejía Coba headshot.

Jorge Francisco Mejía Coba

Managing Director | CEC Corporation

Carlos Monjaras headshot.

Carlos Monjaras

NAMER Supplier Quality Manager | NCR Corporation

Stephen Newlon headshot.

Stephen Newlon

Sr. Manager, Continuous Improvement | Xylem Inc.

Kieran Noonan headshot.

Kieran Noonan

Global Operations and Global Operational Excellence | Abbott

Nancy Nouaimeh headshot.

Nancy Nouaimeh

Founder and Managing Director | XcelliUm Management Consultancy Ltd

William Nusbaum headshot.
Examiner Team Lead

William Nusbaum

N/A | Retired

Michael O’Connor headshot.

Michael O’Connor

N/A | N/A

Jose Luis Ordorica Hodgers headshot.

Jose Luis Ordorica Hodgers

Senior Consultant AM Manufacturing Excellence | Continental Automotive GmbH

Teodoro Ortiz headshot.

Teodoro Ortiz

Head of Regional Opex Academy Americas | Mahle Corporation

Jo Ann Pabst headshot.
Shingo Staff

Jo Ann Pabst

Research Director | Shingo Institute

Shana Padgett headshot.

Shana Padgett

Chief Executive Officer | Value Capture LLC

Tim Pettry headshot.
Examiner Team Lead

Tim Pettry

Senior Advisor, Continuous Improvement | Cleveland Clinic Akron General

Marcial Portillo headshot.

Marcial Portillo

Regional Lean and CI manager | Spirax Sarco, Inc.

Eleazar Puente-Rivera headshot.

Eleazar Puente-Rivera

Professor of Industrial Engineering | ITESM Campus Leon

John Quirke headshot.

John Quirke

Partner | S A Partners LLP

Didier Rabino headshot.

Didier Rabino

VP Operations | Value Capture LLC

Jennifer Ralston headshot.

Jennifer Ralston

Chief Executive Officer | HKPO

Francisco Ramirez headshot.

Francisco Ramirez

Executive Director | Lensys Training Center

Rachel Regan headshot.

Rachel Regan

Executive Director-Events | Lean Enterprise Institute

Ricardo Ruiz headshot.

Ricardo Ruiz

Operations Director | Opex Academy

Lizett Ruiz Herrera headshot.

Lizett Ruiz Herrera

Sr Manager PPI Business System | Thermo Fisher Scientific Tijuana

Deanna Russell headshot.

Deanna Russell

Structured Problem Solving Coach | Pendaran, Inc.

Mike Santarelli headshot.

Mike Santarelli

Quality & Lean Manager | Munters

Steve Savage headshot.

Steve Savage

Chief Operations Officer | AIS

John Schmitzer headshot.

John Schmitzer

Operational Excellence Manager | Smurfit Westrock

Ken Segel headshot.

Ken Segel

Chief Relationship Officer | Value Capture LLC

Armando Raul Serrano Felix headshot.

Armando Raul Serrano Felix

Lean Sensei Six Sigma Master Black Belt Advisor | Armando Serrano LLC

David Siebert headshot.
Examiner Executive Committee

David Siebert

Vice President | O.C. Tanner Company

Guillem Sivecas headshot.

Guillem Sivecas

Senior Expert | McKinsey & Company

Thom Smith headshot.
Examiner Team Lead

Thom Smith

Continuous Improvement Manager | Reynolds Consumer Products

Ken Snyder headshot.
Shingo Staff

Ken Snyder

Executive Director | Shingo Institute

Matthew Spahn headshot.

Matthew Spahn

Managing Director | The TCW Group, Inc

Terry Spalding headshot.
Examiner Team Lead

Terry Spalding

Lean Facilitator & CI Champion | Association for Manufacturing Excellence (AME)

Skip Steward headshot.

Skip Steward

VP and Chief Improvement Officer | Baptist Memorial Health Care Corporation

Ted Stutz headshot.
Examiner Executive Committee

Ted Stutz

VP of Quality & Operations | Mesa Energy Systems

Peter Sussex headshot.

Peter Sussex

Operational Excellence Global Shingo Leader | Ipsen Biopharm, Wrexham

Tim Suydam headshot.
Examiner Team Lead

Tim Suydam

Vice President, Carbonate Manufacturing | FuelCell Energy

Bruce Thompson headshot.

Bruce Thompson

Prinipal | SLT

Paul Todd headshot.
Examiner Team Lead

Paul Todd

Group Manager, Operational Excellence | Georgia Tech - Enterprise Innovation Institute

Hung Tran headshot.

Hung Tran

SR SCRIPPS MGMT SYS FACILITATOR | Scripps Health

Nathan Trone headshot.

Nathan Trone

Director of Manufacturing | Capstone Nutrition

Ravi Uppal headshot.

Ravi Uppal

Sr. Manager, AIML Process Engineering | Apple Inc.

Arne Vogt headshot.

Arne Vogt

Chief Operations Officer | Vitesse Systems

Carlos Waldo headshot.

Carlos Waldo

Advanced Manufacturing Director | Mabe Mpt

Pat Wardwell headshot.

Pat Wardwell

retired | GBMP Consulting Group

Paul Waterman headshot.

Paul Waterman

Vice President Manufacturing | FLEXcon

Clay Wilker headshot.
Examiner Team Lead

Clay Wilker

Director, Continuous Improvement, Digital Transformation | Northrop Grumman

Jeremy Williams headshot.

Jeremy Williams

General Manager - Services Quality | GE Vernova

John Wilson headshot.

John Wilson

Cardiology Business Optimization Manager | Boston Scientific

Ken Wrobel headshot.

Ken Wrobel

Operational Excellence and Quality Systems Consultant | Ken Wrobel - Lean Consulting

Howard Wu headshot.

Howard Wu

Dir, Opex | BioReference Laboratories

Helen Zak headshot.
Shingo Staff

Helen Zak

Research Director | Shingo Institute