Douglas Dawson, founder and managing director of Leg Up Solutions®, graduated from the Jon M. Huntsman School of Business at Utah State University, home of the Shingo Institute. He was a non-traditional, re-entry student who worked his way off the production floor and into management. His career spans fifteen years in big food and fifteen years in big pharma. Because of his experience, Mr. Dawson believes enterprise excellence is rooted in the ability of organizations to tap into latent talent on the production floor, back office, and front line. Mr. Dawson delivers an unparalleled learning experience anchoring the Shingo Model through the power of experience, story, and reflection. His business model is inspired by the Stephen Jay Gould quote, "I am somehow less interested in the weight and convolutions of Einstein's brain, than I am in the certainty that people of equal talent have lived and died in the cotton fields and sweatshops."