Mike Martyn is the founder of SISU Consulting Group, an internationally recognized and award-winning firm dedicated to helping organizations drive superior business results by creating continuous improvement cultures where “improving the work is the work.” Mr. Martyn is the author of Own the Gap and Management for Omotenashi, and editor of the Shingo workshop series books: Cultural Enablers and Build Excellence. Prior to founding SISU, Mr. Martyn worked in private equity, successfully turning around companies in both manufacturing and service industries. A four-time recipient of the Shingo Publication Award, he has personally coached more than 200 organizations in implementing the principles of operational excellence, including Baxter Healthcare, La-Z-Boy, OC Tanner, University of Washington, Aera Energy, Boston Scientific, Christie Clinic, and Abbott. Many of his clients have successfully challenged and received Shingo recognition. Mr. Martyn has been involved with the Shingo Institute since 2001, serving in a variety of roles, most recently as senior curriculum advisor and faculty fellow. He is a lifetime member of the Shingo Academy.